One of the more interesting experiments Thompson plans on trying is SMS-based room service for the 248 residential units inside the Grand building.
The Grand is a new-ish apartment complex in the Uptown area of Oakland and having a cafe room service thing might be interesting. I hope the owner can still make money given all the bells and whistles he's bringing to his business. The ultimate question will be whether the coffee tastes good or not. I'll definitely give them a shot when they open next year.